QA & Project Coordinator

We are hiring a Junior QA & Project Coordination Associate in Lahore. You’ll test a live AI product for mental health clinicians and help coordinate its delivery from day one.

Psychera builds AI tools for mental health clinicians. The platform records and transcribes patient visits, drafts clinical notes, and gives clinicians AI-assisted chat and recommendations. Clinicians rely on it during real patient care, so quality matters.

This role combines QA and project coordination from the start. You’ll run hands-on manual testing of Psychera’s web and mobile apps, keep the Jira board accurate, and help the team plan, track and ship each sprint and release. You’ll also support Psychera’s LinkedIn presence.

Full-time · Lahore, Pakistan · 1–2 years experience · Market competitive

What you'll do

• Test new features and bug fixes on web and mobile before they ship.
• Write and maintain test cases and checklists for core user flows.
• Run regression and smoke tests before each release.
• Log clear, reproducible bugs with steps, screenshots or recordings, and expected vs. actual results.
• Re-test fixes before tickets are closed.
• Create well-written Jira tickets and keep statuses, assignees and labels up to date.
• Clean up the backlog by flagging duplicates, stale tickets and tickets missing details.
• Prepare sprint and release summaries.
• Take notes in standups and planning meetings, and follow up on action items.
• Track deadlines and dependencies, and raise blockers early.
• Keep project documentation and release notes current.
• Act as a point of contact between developers, product and other stakeholders.
• Draft and schedule LinkedIn posts on product updates, team news and hiring, and track engagement.

What we're looking for

• 1–2 years in QA, software support or a similar role.
• Strong attention to detail and a habit of checking edge cases.
• Clear written and spoken English, especially for bug reports and tickets.
• Organised and reliable, and comfortable following up with people.
• A basic understanding of how web and mobile apps work.

Nice to have

• Hands-on experience with Jira or another ticketing tool.
• Exposure to Agile/Scrum.
• Experience using Postman or browser dev tools for testing.
• Experience running social media for a company, society or project.
• Interest in healthcare or AI.